Info service of the Animal Hospital
Our animal hospital sees itself primarily as a university referral clinic for practical veterinarians and veterinary clinics. Nevertheless, every pet owner can make use of the services of the animal hospital. Referrals from the attending veterinarian are required for the diagnostic imaging department, the ruminant clinic and the pig clinic.
For emergencies outside the regular ambulance hours, please dial the emergency numbers. Please note that the range of services is only available to a limited extent during emergency service times.
Small Animals: +43 1 25077-5555
Horses: +43 1 25077-5520
Farm Animals: +43 1 25077-5232
The clinics of the animal hospital are predestined for scientifically and clinically demanding cases. Our special outpatient clinics offer highly specific services that are state-of-the-art in science. The Vetmeduni is a place of research, the knowledge gained is immediately incorporated into applied medicine.
Well-rehearsed teams consisting of professors, veterinarians, interns (veterinarians in specialist training), motivated students and trained animal keepers take care of your animal around the clock!
If you have any questions about wild animals or if you have found an injured or distressed wild animal in Vienna, you can contact the wild animal hotline (German only) of the forest and agricultural company of the City of Vienna daily from 7:30 a.m. to 10 p.m. (also on weekends and public holidays) turn around:
- T +43 1 4000-49090
Basically, it is best to leave wild animals where they were found! Independent rescue attempts mean great stress for a wild animal and do more harm than good to the animal. Independent transport also carries the risk of personal injury.
For reasons of disease protection and to protect the patient animals of the university clinics of the Vetmeduni, wild animals cannot be admitted to the campus.
The amount of the costs for the examination, treatment and care of animals at the animal hospital is regulated in the fee schedule.
All fees accruing in accordance with this fee schedule are to be paid in cash, by means of a debit card or credit card when the animal is picked up or delivered.
In the case of higher costs (long-term or cost-intensive treatment), a deposit for treatment and food costs in the amount of 30 percent of the expected costs will be invoiced.
Please note that the fee for veterinary services is increased by 30 percent during emergency service times.
Fee schedule of the Vetmeduni (German only)
The institutional regulations of the University of Veterinary Medicine Vienna stipulate general regulations for the operation of the clinical area (animal hospital, VetFarm). They are based on the basic rules of GCP ("Good Clinical Practice"), the Animal Welfare Act, the Animal Disease Act, the GSP ("Good Scientific Practice), the Animal Experiments Act 2012, the Veterinary Act and the Code of Conduct for Animal Welfare, (all in the currently valid version). which must be observed in any case.
Institution regulation (German only)